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Welcome to Samaaya Jaipur! We’re delighted to have you as a valued customer. Please take a moment to review our Terms and Conditions, as they outline the terms governing your use of our website and the purchase of our ethnic fashion products.

1. Acceptance of Terms: By accessing and using the Samaaya Jaipur website, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Information: We strive to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability. However, we reserve the right to make changes without prior notice. Colors may vary slightly due to monitor settings.

3. Ordering and Payments: Orders placed on our website constitute an offer to purchase. We reserve the right to accept or decline any order for any reason. Payments are processed securely, and we accept various payment methods. Orders are confirmed once payment is received.

4. Shipping: We aim to dispatch orders promptly; however, delivery times may vary. Shipping costs and estimated delivery times are provided during the checkout process. Samaaya Jaipur is not responsible for any customs duties or import taxes.

5. Returns and Exchanges: Please refer to our dedicated “Returns and Exchanges” policy for detailed information on how to return or exchange products. We want you to be satisfied with your purchase, and we’ll do our best to assist you in case of any issues.

6. Intellectual Property: All content on the Samaaya Jaipur website, including images, logos, and text, is the property of Samaaya Jaipur and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.

7. Privacy Policy: We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Security: We employ industry-standard security measures to protect your data. However, we cannot guarantee the absolute security of your information during transmission or storage.

9. Limitation of Liability: Samaaya Jaipur is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.

10. Governing Law: These Terms and Conditions are governed by and construed by the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the court.

11. Custom Orders: At Samaaya Jaipur, we take pride in crafting each product to meet your unique needs. Custom orders involve a meticulous creation process, and to ensure the highest quality, we require 4 days from the date of order placement before initiating the shipping process.

12. Designer Contact: Our skilled designers may contact you for further details or clarifications on your custom order. This personalized interaction ensures that your preferences are understood and incorporated into the creation of your unique piece. We appreciate your cooperation during this phase to guarantee your satisfaction.

13. Production and Delivery Timeframe: Please note that the creation of custom-made products involves intricate craftsmanship. As such, the delivery of your bespoke order may take between 10 to 15 days from the date of order placement. We assure you that the wait will be worthwhile as our artisans pour their dedication and expertise into every detail of your specially crafted item.

14. Non-Returnable Custom Orders: Due to the personalized nature of custom-made products, we regret to inform you that these orders are not eligible for return or exchange. We encourage you to carefully review and provide accurate details during the ordering process to ensure the final product meets your expectations.

We appreciate your understanding and patience as we work diligently to create a piece that reflects your individual style. If you have any questions or concerns regarding your custom order, our customer support team is here to assist you at Info@samaayajaipur.com

Thank you for choosing Samaaya Jaipur for your unique and personalized fashion needs!

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